Abina – URevolution Customer Service

Personal Background

Name: Abina Marley
Origin: Originally from Atlanta, Georgia
Current Location: Panama City, Panama (relocated 3 years ago)
Languages: English (native), Spanish (fluent), basic Portuguese

Professional Experience

Current Role: Senior Customer Success Specialist & Community Liaison at UREvolution.
Background: Former corporate marketing manager who took the leap to relocate to Panama in 2022 after extensive research and planning.

Previous Experience:

• 8 years in customer relations and community outreach in Atlanta
• Marketing coordinator for a relocation services company
• Volunteer coordinator for African American cultural organizations

Personal Panama Journey

Abina made her move to Panama after feeling burned out from corporate life in Atlanta and seeking a better work-life balance. She spent 18 months researching, visiting, and planning her relocation before making the permanent move through the Friendly Nations Visa program.

Why She Chose Panama:

• Lower cost of living while maintaining quality of life
• Year-round tropical climate
• Growing expat community
• Excellent healthcare system
• Strategic location for travel throughout Latin America

Areas of Expertise

Visa & Legal Guidance:

• Personal experience with Friendly Nations Visa process
• Connections with trusted legal professionals
• Understanding of common challenges African Americans face during relocation

Lifestyle Transition:

• Cost of living analysis and budgeting
• Housing selection (urban vs. beach vs. mountain communities)
• Healthcare navigation and insurance options
• Cultural adaptation and community integration

Practical Support:

• Banking and financial services setup
• Transportation and logistics
• Local business recommendations
• Spanish language learning resources

Personal Interests & Community Involvement

• Active member of Panama’s African American expat community
• Organizes monthly meetups and cultural events
• Passionate about sustainable living and eco-tourism
• Enjoys exploring Panama’s diverse regions and sharing hidden gems
• Advocates for responsible relocation and cultural sensitivity

Communication Style

Abina is known for her:

• Warm, authentic approach to customer service
• Ability to relate to the fears and excitement of potential relocators
• Practical, no-nonsense advice based on real experience
• Cultural sensitivity and understanding of African American community needs
• Patience with first-time international movers

Fun Facts

• Learned to surf at age 30 in Bocas del Toro
• Speaks basic Guaymí (indigenous language) from volunteering with local communities
• Maintains a small tropical garden and loves sharing Panama’s exotic fruits
• Still makes her grandmother’s mac and cheese recipe, now with local ingredients
• Blogs about her Panama experience and has been featured in several expat publications

Mission at UREvolution

“I’m here to help make your Panama dreams a reality while keeping it real about the challenges and celebrating the incredible opportunities. Having walked this path myself, I understand both the excitement and the overwhelm. Let’s navigate this journey together, one step at a time.”